Cancellation before shipping:
If the order that you want to cancel has not been shipped, you can cancel the order online or by contacting our helpdesk at +919930304640. Best done within 24 hours of placing the order.
In case of unshipped orders, the money will be refunded to the same account used for payment, within 7 days of the return request.
The refunded amount may show in your account in 3-5 business days from the date of processing the same.
Cancellation post shipping:
If you wish to cancel an order that has been shipped but has not yet been delivered, please get in touch with our helpdesk at +919930304640
You have the option to refuse the order at the time of delivery.
Once the order reaches us, we shall initiate the refund within 3-7 business days.
Refunds will be issued for the price of the product only, shipping fees are not refunded.
The refunded amount may show in your account in 3-5 business days from the date of processing the same.
Damages and issues:
Please inspect your order upon reception and contact us immediately if the item is with manufacturing defective, damaged or if you receive the wrong item, we have 7 days return policy to address such issues. Post you return request we will evaluate the issue and make it right.
Exceptions and non-returnable items:
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). Please get in touch if you have questions or concerns about your specific item.
REFUND post receipt of product:
Refunds will be initiated after the returned product passes quality checks at our warehouse.
For pre-paid order, the amount will be credited to the to the source account
For Cash on Delivery orders, you will receive a refund link over your registered email/contact number, which can be filled from your end for faster refund.
The refunded amount may reflect in your account in 3-5 business days from the date of processing the same.